Return & Refund Policy

Return & Refund Policy

Thank you for shopping with MEYER'S. We want you to be completely satisfied with your purchase. If you are not fully happy, we are here to assist you.

Returns

You may request a return within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and include the original packaging when possible.

Items Not Eligible for Return

  • Gift cards
  • Custom or personalized products
  • Final sale items

How to Initiate a Return

Please contact our customer support team at teaysrubyminto4830@gmail.com with your order details. Returns must be approved before sending your item back. Once approved, we will provide you with detailed return instructions.

Return Shipping

Customers are responsible for paying the return shipping costs unless the item you received was defective, damaged, or incorrect. The return shipping fee is calculated and displayed at checkout for your initial order shipping.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 7-10 business days.
  • Processing of the refund typically begins 2-4 business days after we receive the return.
  • Shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at teaysrubyminto4830@gmail.com. We will assist you in resolving the issue.

Order Cancellations

You may request to cancel your order within 24 hours of placing it. Please contact us promptly at teaysrubyminto4830@gmail.com to cancel your order. After this window, cancellation may not be possible as your order may already be processed or shipped.

Shipping Times

Shipping typically takes 7-15 business days after your order has been processed.